Macy's at Prince Kuhio Plaza is a well-known department store offering a wide range of clothing, accessories, home goods, and more. Located in Hilo, Hawaii, Macy's provides a convenient and stylish shopping experience for locals and tourists alike. With a reputation for quality products and exceptional customer service, Macy's is a go-to destination for fashion and home essentials. The store's prime location in the Prince Kuhio Plaza makes it easily accessible and a popular choice for shoppers seeking the latest trends and timeless classics. Whether browsing for the perfect outfit or searching for the ideal home decor, Macy's offers a diverse selection to meet every need. With a focus on delivering a seamless shopping experience, Macy's at Prince Kuhio Plaza continues to be a preferred shopping destination for individuals and families in the Hilo area.
Reviews
Great staff service. I was desperately looking for a bridesmaids dress to wear. I was directed to an area that was celebrating a VIP SALE. I found a dress but it was a size too small size L
Staff went to check if the dress was available to be shipped to me in XL. I just received it in the mail. Thank you for going the extra step. I am so grateful and happy. I will definitely refer my friends and family to Macy's.
AWESOME!!!Macy's is very fortunate to have Celeste as an employee!!!Spot on!!her customer service,bright personality,helpful,
made my visit enjoyable.
Well, today, an employee at the Macy's in Hilo Hi at the Prince Kuhio walked up to my wife and was very rude to her because of the way she was dressed. This employee profiled my wife because she was dressed down today because we were not planning on going shopping but decided last minute to stop in. The employee demanded that my wife give her the merchandise that she was carrying around the store and told her that she had to pay at a certain counter and was not allowed to walk around with things. The whole time that I had everything in my hands, not 1 person, even gave me a second look but the minute I gave it to my wife, and she walked to the jewelry section to buy a very expensive ring and pay for everything else since we can't take the ring to another counter. We'll hear her feeling we're hurt badly and walk out the store in tears. Our total would have come to around $2000,00 for Christmas gifts inst3d the made no money from us and lost 2 very loyal customers. I hope that the employee was happy with herself.
Staff is great, when you can find them. Woefully understaffed. Badly in need of updating, both sides look worn and old.
I called and asked about their skid mark and discharge stain resistant clothes they told me they had them but it only resisted the discharge stains.
This is the most mainland type store on the island and leans more towards women . So if you are a woman looking for cosmetics, dresses etc this is definitely your place .
It's the only mainland store that we have that has a wide selection of everything you could possibly want in a department store. Their last act clothing is like pain. Full price for the clothes now so it's not even worth looking at last act. The prices have gone up so significantly. It's hard to shop at Macy's now because I can no longer afford it. Living on an island is extremely expensive and I just go to the mainland and buy my stuff and ship it back home.
My first thought entering was, 'wow, this is the smallest Macy's I've ever seen.' Which wasn't a big deal by any means, everything is a little smaller on the island. But then it struck me that there were no men's clothes... or housewares. So we asked about that since it seemed a little odd, and it turns out there is a second Macy's in the mall!!! No lie, I'll post a picture. Anyway, long story short, got a great deal on some housewares. Thanks Macy's!
Location
111 E Puainako St Ste 800, Hilo, HI 96720, United States
Hours
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